The Next Era of ERP Isn't an Upgrade.
It's an Agent.
Discover how AI agents transform Dynamics 365 workflows across every business role.
Microsoft Copilot is changing how work gets done. Drafting, summarizing, searching—suddenly it’s faster, easier, and happens right in the flow.
The Problem:
Discover the data-action gap
The Shift
From system of record to system of action
The Impact:
How autonomous agents create value
Microsoft Out-of-the-Box Agents
Korcomptenz Custom Agents
The Korcomptenz Approach
Why Korcomptenz
Your ERP captures everything.
It decides nothing.
This document highlights two dimensions of the Korcomptenz agent strategy for Dynamics 365: first, Microsoft’s out-of-the-box agents, which provide an immediate foundation for AI-enabled productivity and automation and can be further extended and customized to align with enterprise-specific workflows; and second, Korcomptenz-built custom agents, created to address more specialized operational, industry, and decisioning requirements. Together, they represent a more advanced, platform-native AI execution layer—one that goes beyond assistance to orchestrate actions, enforce business rules, and enable governed, outcome-oriented execution across functions such as manufacturing, supply chain, finance, and customer operations.
